Toters alternative for restaurants in Lebanon: your own ordering, cash, Whish and OMT, 0% commission
Toters is the delivery aggregator operating in Lebanon at scale, and its marketplace and fleet are worth keeping for diners who have never heard of you. For the ones who already know your name, ala.menu gives you your own menu and checkout at ala.menu/yourname: cash on delivery, a Whish or OMT transfer, Whish Pay or a card through CyberSource, at your counter price and 0% commission on every order.
What ordering direct gives a restaurant in Lebanon
Keep Toters for discovery
A marketplace puts you in front of someone who has never heard of you, and a fleet hands you a driver. That is worth paying for. The regular who already knows your name does not need it.
0% commission, every order
Nothing is taken off an order on any plan, including Free. The money moves between you and whoever you take payment with.
The rails Lebanon uses
Cash on delivery, a Whish, OMT or bank transfer the diner sends and you confirm, Whish Pay as a real gateway in USD and LBP, and cards through CyberSource with the NetCommerce acquirer.
Price in dollars, show lira
Keep the catalogue in USD and show diners LBP at your own rate and rounding step, while your dashboard stays in USD.
The customer comes with the order
Name, phone, what they ordered and what they spent, in a customer list on Plus that you can export on Pro.
A premium menu, in Arabic
More than 20 templates, 11 card layouts and 53 fonts, with the menu published in Arabic, right to left, on the free plan.
Live in three steps
1. Send the menu you have
A PDF, a photo of the printed menu, or a description. The AI builder does the typing, free.
2. Turn on ordering
WhatsApp ordering on the free plan, or a checkout on your own page with delivery zones on Plus.
3. Put your link where Toters is not
The QR on the table, the link in your bio, a card in the bag that went out through the app.
What you get
Ordering
- Website ordering with delivery zonesPlus
- WhatsApp orderingFree
- Order board with statusesPlus
- Live order tracking for dinersPlus
Customers and marketing
- Loyalty stamps and Wallet passesPro
- Offers and promo codesPlus
- Review collectionPlus
- Customer listPlus
- Customer CSV exportPro
- Order and sales analyticsPlus
Design and menu
- More than 20 templatesFree
- 11 item card layoutsFree
- 53 fontsFree
- QR designer, 4 dot patternsPlus
- Arabic menus, right to leftFree
- AI translation, 21 languagesPlus
- AI menu builder from a PDF or photoFree
Brand and domains
- Custom domainPro
- White label, no "Powered by" badgeBusiness
- Branches, priced per locationPlus
Team and integrations
- Team rolesPro
- POS sync and APIBusiness
- AI waiterPlus
Toters and your own menu, spelled out
- Toters
- The delivery aggregator operating in Lebanon at scale, with its own app and its own fleet. It also runs in Iraq, in Baghdad and Erbil.
- What Toters takes
- Toters does not publish a merchant rate card. Regional press reports 15 to 30% of order value for delivery aggregators in this category; your own contract is the number that counts.
- Our commission
- 0% per order, on Free, Plus and Pro alike. Gateway fees go straight between you and the gateway.
- Payment rails you can switch on
- Cash on delivery. Manual transfer with the Whish, OMT, bank and other presets, where the diner sends and you confirm. Whish Pay in USD and LBP. Cards through CyberSource, wired here for the NetCommerce acquirer.
- Delivery
- Delivery zones with a fee and a minimum order per zone, on Plus. An address outside every zone cannot place a delivery order.
- Where the menu lives
- ala.menu/yourname on Free and Plus. Your own domain is Pro.
- Price
- Plus $49 a location a month, Pro $99, Free forever to start; 0% commission on every plan.
A delivery app keeps your customer. Here the customer is yours.
On an aggregator the guest belongs to the app. The number, the name and the order history sit in their account, and reaching that same guest again means paying for them again. On a menu you own, all of it stays with you.
Customers
Every order writes a customer row: name, phone, how many orders, what they spent, when they last ordered. Open one and the full order history is there, with a phone number you can actually call. On Plus.
CSV export
Export the whole list, or only the customers who agreed to hear from you, with orders, spend, and first and last order dates. It is your list, in a file, whenever you want it. On Pro.
Promo codes
Bring a guest back with a code you set yourself: a percentage, a fixed amount, or free delivery. It can apply on its own, be limited to a first order, or be usable once per phone number. On Plus.
Reviews
The rating and the written feedback come to you. You choose the mode: collect privately, send diners to your Google listing, or do both. On Plus.
Loyalty
A punch card that rewards every few orders, or a reward at a spend milestone, with the card saved in Apple and Google Wallet. Website orders stamp themselves; walk-ins and WhatsApp orders you stamp. On Pro.
Analytics
Menu views, unique visitors, the most tapped item, orders, the view-to-order rate, and the funnel from a view to a placed order. On Plus.
Toters, and your own menu
| Toters | ala.menu | |
|---|---|---|
| Cut of each order | Not published; regional press reports 15 to 30% for the category | 0%, on every plan |
| Who holds the customer | The app, the order data and the repeat relationship stay with Toters | You do, with a customer list |
| What the diner sees | Your listing inside the Toters app | Your menu, your colours, your logo, your link |
| The price shown | Delivery pricing | Your counter price, in USD or LBP |
| What it is good for | Being found by someone new, and a driver on demand | Every order after that |
Toters compared, answered
How much commission does Toters take?
Toters does not publish a merchant rate card, and we will not print a number we cannot source. Regional press reports 15 to 30% of order value for delivery aggregators in this category. Your own statement is the figure that matters. An order through your own menu costs 0%.
Should I leave Toters?
No, and we would not advise it. The marketplace is how a stranger finds you and the fleet is how a driver turns up. Keep both. Move the regular, the diner who already knows your name, to your own link, and that order stops paying a cut.
How do diners pay me directly in Lebanon?
Cash on delivery, a Whish, OMT or bank transfer the diner sends and you confirm, Whish Pay as an online gateway in USD and LBP, or a card through CyberSource with the NetCommerce acquirer. Turn on only what you use.
Who delivers a direct order?
You do, with your own drivers or whoever you already use. On Plus you set delivery zones with a fee and a minimum order per zone, and an address outside every zone cannot place a delivery order.
Can my menu be in Arabic?
Yes. The menu renders right to left natively with a loaded Arabic webfont, and publishing it in Arabic is free. A diner-facing switcher between languages, with AI translation into 21 of them, is on Plus.
What does it cost?
The menu, the templates, your Page and WhatsApp ordering are free, with no card and no trial. Website ordering with delivery zones and an order dashboard is Plus; a custom domain and loyalty are Pro. Plus is $49 a location a month and Pro $99.
Keep Toters for discovery. Take the regulars direct.
Send us the menu you already have and your own ordering is live today, at 0% commission.
Start free