Toters alternative in Lebanon: the same ordering on your own menu, at 0% commission
ala.menu gives your regulars the ordering they know from the app on your own menu: bundles with steps, delivery priced by area, Whish, cards through your bank or cash, an order board and live tracking, at 0% commission. Frisbee's Pizza runs its bundles with steps and its delivery areas this way on its own domain, and on your checkout each of your regulars stays in your customer list with a loyalty card in their wallet.
Frisbee's Pizza runs its pizza bundles with steps and its delivery areas on its own domain, frisbeespizza.com.
For a restaurant that wants its regulars to order on its own menu with bundles, delivery by area, cards through its bank and a loyalty card in the Wallet, ala.menu is the stronger choice.
0% commission on every plan.
What ordering direct gives a restaurant in Lebanon
Keep the app for discovery
The regular who already knows your name does not need it.
0% commission, every order
Nothing is taken off an order on any plan, including Free. The money moves between you and whoever you take payment with.
The rails Lebanon uses
Cash on delivery, a Whish, OMT or bank transfer the diner sends and you confirm, Whish Pay as a real gateway in USD and LBP, and cards through CyberSource with the NetCommerce acquirer.
Price in dollars, show lira
Keep the catalogue in USD and show diners LBP at your own rate and rounding step, while your dashboard stays in USD.
The customer comes with the order
Name, phone, what they ordered and what they spent, in a customer list on Plus that you can export on Pro.
A menu in your brand, in Arabic
Built from your PDF or photos in minutes, in your colours, and published in Arabic, right to left, on the free plan.
Already running on ala.menu.
Kraft Signature
Bakery & pastry · Beirut
Uplifting Bites
Healthy snacks · Haret Sakher
six of its branches · Since 1941
Fakhani Gourmet
Gourmet deli · Beirut
Joy Beirut
Coffee, flowers & gifts · Beirut
Yoki Sushi
Sushi cloud kitchen · Baghdad
2 countries
Pegasus Pet Center
Pet shop & clinic · Beirut · Accra
Bunbastic
Burgers & subs · Zouk Mikael
Live in three steps
1. Send the menu you have
A PDF, a photo of the printed menu, or a description. The AI builder does the typing, free.
2. Turn on ordering
WhatsApp ordering on the free plan, or a checkout on your own page with delivery zones on Plus.
3. Put your link where your regulars look
The QR on the table, the link in your bio, a card in the bag that went out through the app.
What you get
Ordering
- Website ordering with delivery zonesPlus
- WhatsApp orderingFree
- Order board with statusesPlus
- Live order tracking for dinersPlus
Customers and marketing
- Loyalty stamps with Apple Wallet and Google Wallet passesPro
- Offers and promo codesPlus
- Review collectionPlus
- Customer listPlus
- Customer CSV exportPro
- Order and sales analyticsPlus
Design and menu
- More than 20 templatesFree
- 11 item card layoutsFree
- 53 fontsFree
- QR designer, 4 dot patternsPlus
- Arabic menus, right to leftFree
- AI translation, 21 languages including yoursPlus
- AI menu builder from a PDF or photoFree
Brand and domains
- Custom domainPro
- White label, no "Powered by" badgeBusiness
- Branches, priced per locationPlus
Team and integrations
- Team rolesPro
- POS sync and APIBusiness
- AI waiterPlus
Your own menu, spelled out
- Our commission
- 0% per order, on Free, Plus and Pro alike. Gateway fees go straight between you and the gateway.
- Payment rails you can switch on
- Cash on delivery. Manual transfer with the Whish, OMT, bank and other presets, where the diner sends and you confirm. Whish Pay in USD and LBP. Cards through CyberSource, wired here for the NetCommerce acquirer.
- Delivery
- Delivery zones with a fee and a minimum order per zone, on Plus. An address outside every zone is refused by default, or accepted with the fee confirmed by the shop if you choose.
- Where the menu lives
- ala.menu/yourname on Free and Plus. Your own domain is Pro.
- Price
- Plus $49 a location a month, Pro $99, Free to start; 0% commission on every plan.
Every customer stays yours: the number, the orders, the cart they left, on your own list
Every order on your menu writes the diner’s name, number and order history to your customer list, and from that list you call, message or reward the same guest again.
Customers
Every order writes a customer row: name, phone, how many orders, what they spent, when they last ordered. Open one and the full order history is there, with a phone number you can actually call. On Plus.
The cart they left
A diner who typed a phone number at checkout and left is listed under Customers with what was in the cart. One tap opens WhatsApp with a reminder in their language, and a promo code if you choose. On Plus.
The regular who stopped coming
The customer list filters to anyone with no order in 30 days. Open the row, tap WhatsApp, and on Pro attach a coupon locked to that person. On Plus.
CSV export
Export the whole list, or only the customers who agreed to hear from you, with orders, spend, and first and last order dates. It is your list, in a file, whenever you want it. On Pro.
Promo codes
Bring a guest back with a code you set yourself: a percentage, a fixed amount, or free delivery. It can apply on its own, be limited to a first order, or be usable once per phone number. On Plus.
Reviews
After an order every diner sees the stars and a Review on Google button, and the rating and the written feedback come to you. On Plus.
Loyalty
A punch card that rewards every few orders, or a reward at a spend milestone, with the card saved in Apple and Google Wallet. Website orders stamp themselves; walk-ins and WhatsApp orders you stamp. On Pro.
Analytics
Menu views, unique visitors and the most tapped item, free. Orders, the view-to-order rate, and the funnel from a view to a placed order, on Plus.
Ordering direct, answered
Should I leave the delivery app?
No need. Move the regular, the diner who already knows your name, to your own menu, and that order costs 0% and the customer’s number stays in your list.
What does an order cost me here?
Nothing. ala.menu takes 0% of every order, on every plan: you pay the plan, per location, and gateway fees go straight between you and the gateway.
How do diners pay me directly in Lebanon?
Cash on delivery, a Whish, OMT or bank transfer the diner sends and you confirm, Whish Pay as an online gateway in USD and LBP, or a card through CyberSource with the NetCommerce acquirer. Turn on only what you use.
Who delivers a direct order?
You do, with your own drivers or whoever you already use. On Plus you set delivery zones with a fee and a minimum order per zone, and an address outside every zone is refused by default, or accepted with the fee confirmed by the shop if you choose.
Can I sell bundles with steps?
Yes. A bundle is a set of steps, such as “Choose a drink”, each drawing from dishes, a category or an add-on group, required or optional, with 1 to 5 picks per step, each included in the price or charged. On Pro. Frisbee's Pizza sells its pizza bundles this way.
Can my menu be in Arabic?
Yes. The menu renders right to left natively with a loaded Arabic webfont, and publishing it in Arabic is free. A diner-facing switcher between languages, with AI translation into 21 of them, is on Plus.
What does it cost?
Website ordering with delivery zones and an order dashboard is Plus; a custom domain, loyalty and bundles are Pro. Plus is $49 a location a month and Pro $99. The menu, the templates, your Page and WhatsApp ordering are free, with no card and no trial. 0% commission on every plan.
Keep the app for discovery. Take the regulars direct.
Send us the menu you already have and your own ordering is live today, at 0% commission.
Start free