Ordering platforms for restaurants in Lebanon, compared honestly
Six options a Lebanese restaurant actually ends up choosing between, with what each one is genuinely good at before what it is missing. We make one of them, so the last section is the one where we list what we do not do. No commission figure is asserted anywhere on this page: Toters publishes none, and inventing one would make everything else here worth less.
Written 2026-09-17, and every competitor figure on this page was re-read that day on that company’s own public site.
They are not all the same kind of thing
The single most useful distinction is between a marketplace and a menu. A marketplace like Toters brings you a customer who had never heard of you and hands you a driver, and charges a percentage of every order for it. A menu (ordable/, Link Mahal, Restbits, ScanGo, us) brings you nobody. It takes the demand you already have, from the table, the bio link or the regular, and turns it into an order you own.
Almost every restaurant needs both for a while. The mistake is paying marketplace prices for menu work: routing the customer who already knows your name, already knows what they want and would have called you anyway through a 15-to-30% toll because there was nowhere else to send them.
Toters
The delivery aggregator operating in Lebanon at scale, with its own app and its own fleet. Founded in Beirut in 2017, it also runs in Iraq, and it covers food, grocery and convenience.
What it is good at. Nothing else in this list can put your restaurant in front of someone who has never heard of it, or hand you a driver on demand. That is a real service and it is worth real money.
Where it stops. You get a listing inside someone else’s storefront, not a storefront. The customer, the order data and the repeat relationship stay with Toters, the price the diner sees is delivery pricing rather than your counter price, and the commission is not published anywhere. Regional press reports 15 to 30% of order value for this category; treat any exact Toters number you are shown as hearsay unless it is on your own contract.
A commission per order, not publicly disclosed.
ordable/
A Kuwait-founded commerce stack for food and retail: online-ordering storefront, POS, QR ordering, B2B ordering, and delivery and gateway integrations. Their own country switcher covers Kuwait, Saudi, the UAE, Qatar, Oman, Bahrain, Jordan, Egypt, Iraq and Lebanon, with an Arabic interface.
What it is good at. It is the most complete product in this list. If you need inventory tied to a till, B2B ordering, or a platform integration nobody else here has, it is genuinely the right answer, and their own pricing page says they take no commission on any package.
Where it stops. There is no free plan on their pricing page, and the one price it publishes is 250 KD a year, covering 6 users, 2 branches and 500 products. A single cafe is priced out before it has published anything.
250 KD a year. 0% commission on orders.
Link Mahal
A Lebanese direct-ordering and link-in-bio storefront: a QR menu plus an Instagram-bio store where the diner builds a cart and checks out into WhatsApp as a structured message. Names cash on delivery, pickup, Whish Pay, manual Whish, OMT and bank transfer.
What it is good at. Cheap, local, honest about its pricing, and it names the Lebanese payment rails out loud, which most international products do not: their own page lists Whish Pay as a card and wallet gateway alongside cash, pickup, bank transfer, manual Whish and OMT. Its top tier also does abandoned-cart recovery, which we do not have at all.
Where it stops. Hard caps that a real menu clears on day one: 5 products and 3 categories on the free tier, 50 products on Basic. The checkout ends in WhatsApp rather than in an order with a lifecycle, there is no kitchen side, and the multi-language storefront is on the top tier only.
Free (5 products), Basic $5/mo or $50/yr, Pro $9/mo. 0% commission.
Restbits
A QR card menu at rest.thrubits.com. Their own page sells a menu builder with categories, extras and variants, 8 QR designs, analytics and Stripe Connect payments, on two yearly tiers.
What it is good at. It works, it is cheap, and it does the thing it says. For a restaurant that wants the printed menu on a phone screen, with a tier that also accepts orders, it does that.
Where it stops. The menu lives at rest.thrubits.com/restaurant/your-name, so their brand is in front of yours in every link you share. Accepting orders is the more expensive of their two tiers rather than part of the menu, and their pricing page publishes no card-layout, template or language count, so what you get for design and for a second language is not something you can check before you pay.
USD 40 a year, or USD 45 with order acceptance.
ScanGo
A Lebanese QR menu tool at $5 a month, with NFC tags for tap-to-open tables. Their own site lists multi-language menus, statistics, multi-branch management and orders that arrive as a WhatsApp message to the restaurant.
What it is good at. Cheap, simple, and the cheapest monthly price in this list. NFC is a genuine differentiator that we do not have.
Where it stops. The menu address carries a 32-character id, so the QR code is effectively the only way anyone reaches it: no bio link anyone will type, no address you can say out loud. The order is a WhatsApp message rather than an order with a status the kitchen moves through, and there is no free plan to try it on.
$5 a month.
À La Menu
Us. A digital menu at ala.menu/yourname with a QR code, a link-in-bio Page, and direct ordering on your own page or through WhatsApp. Free plan, 0% commission on every plan.
What it is good at. The menu, more than 20 cuisine templates, 13 item card layouts, full design control, photos, modifiers, allergen filters, a QR code, your own Page and WhatsApp ordering are all free, with no card. Arabic is a base language on the free plan with full native right-to-left rendering. Plus adds website ordering with delivery zones, a real-time order board, a diner tracking page, promo codes, the customer list and analytics. The Lebanese rails are here too: cash, manual transfer with the Whish, OMT and bank presets, Whish Pay, and cards through CyberSource with the NetCommerce acquirer.
What we do not do. No delivery fleet, so nobody is discovering you through us and the driving is yours. No POS integration of any kind, so orders are printed or keyed into your till by hand. No NFC tags. No abandoned-cart recovery in any channel. The QR designer, AI translation into 21 languages, analytics, item scheduling and version history are on Plus, not on Free. A free menu keeps the plain black-and-white QR code it was created with. And a custom domain is Pro.
Free forever. Paid plans are priced by region; see the pricing page. 0% commission on every plan.
Side by side
| Toters | ordable/ | Link Mahal | Restbits | ScanGo | À La Menu | |
|---|---|---|---|---|---|---|
| Price | Commission per order | 250 KD/yr | Free to $9/mo | USD 40-45/yr | $5/mo | Free |
| Commission per order | Not published | 0% | 0% | 0% | 0% | 0% |
| Brings you new customers | Yes | No | No | No | No | No |
| Gives you a driver | Yes | No | No | No | No | No |
| You keep the customer | No | Yes | Yes | Yes | Yes | Yes |
| Free plan | n/a | No | Yes, 5 products | No | No | Yes, no item cap |
| Your own readable link | No | Yes | Yes | Their domain | No, a 32-character id | Yes |
| Real order lifecycle | Yes | Yes | No, WhatsApp handoff | On the USD 45 tier | No, WhatsApp handoff | Yes, on Plus |
| Card payment in-product | Yes | Yes | Yes, Whish Pay | Yes, Stripe Connect | Not offered | Whish Pay or your own gateway |
| Multi-language menu | Yes | Yes | Top tier only | Not published | Yes | Yes, free, with full native RTL |
| POS integration | n/a | Yes | No | No | No | No |
Prices as published on each company’s own pages, read 2026-09-17. Toters publishes no merchant rate. “Real order lifecycle” means an order with a status the kitchen moves through, rather than a message someone retypes.
What we would actually tell you to do
If you have no digital menu at all: start on a free plan, any free plan, and get the QR on the tables this week. The cost of not having one is larger than the difference between any two products on this page.
If you are on Toters and nothing else: keep it, and put your own menu next to it. The first order from a new diner is worth the commission. The fifth one from the same diner is not.
If you are paying for a QR menu that only shows food: check what you are getting for it. Restbits and ScanGo are inexpensive, but so is free, and the reason to pay either of them should be a specific feature, NFC tags in ScanGo’s case or Stripe payouts in Restbits’, rather than the menu itself.
If you run a POS and need inventory tied to the till: look at ordable/ seriously. We have no POS integration and we are not going to pretend that does not matter.
Common questions
Which ordering platform is best for a restaurant in Lebanon?
It depends on which job you are hiring it for. Toters is the only way to be found by someone who has never heard of you, and it charges for that. Link Mahal is the cheapest way to put a small catalogue behind a WhatsApp checkout. Restbits and ScanGo are cheap QR menus. ordable/ is a full commerce stack for a business that already runs a POS. We are a free menu that also takes the order. Most restaurants end up running two of these at once.
How much commission does Toters take in Lebanon?
Toters does not publish a merchant rate card, and nobody honest can give you an exact figure. Regional press reports 15 to 30% of order value for delivery aggregators in this region. Your own contract is the only number that actually applies to you.
Does Talabat operate in Lebanon?
No. talabat.com/lebanon returned a 404 when we checked it on 2026-07-26. Toters is the aggregator operating in Lebanon at scale.
What is the cheapest way to get a digital menu in Lebanon?
Free, on a free plan. Restbits publishes USD 40 to 45 a year and ScanGo $5 a month, and both are real working products; the reason to pay either of them would be a specific feature, not the menu itself.
Can I take card payments online in Lebanon?
Yes, two ways: Whish Pay works as a real online gateway here in USD and LBP, and cards also run through CyberSource with the NetCommerce acquirer. Many restaurants skip both and run on cash plus a Whish or OMT transfer that the diner sends and the restaurant confirms.
Should I leave the delivery app if I get my own ordering?
Usually not, and not at first. A marketplace is how a stranger finds you, which is a real service. The waste is the regular who already knows your name still arriving through a percentage. Move that order and keep the rest.