Online ordering for restaurants with 0% commission
Take orders on your own menu, at your own link, with nothing taken off the top. A checkout on your own page with delivery zones and an order dashboard, or a WhatsApp message with the items already written out. Most restaurants run both. Free to start, and 0% per order on every plan.
Ordering that does not cost you a percentage
0% commission, every plan
Including Free. Payment runs on your own gateway credentials or in cash, so a gateway charges you directly and we are never in the middle of an order.
Two ways to take the order
A full checkout on your own page, with delivery zones, live order tracking for the diner and a real-time order dashboard. That is Plus. Or a WhatsApp order with the items and quantities written out, which is on Free.
Delivery zones you draw
Draw the areas you deliver to and set a fee per zone. An address outside them cannot place a delivery order by accident.
Paid the way your market pays
Cash on delivery. Manual transfer with the Whish, OMT, MoMo, bank and other presets, where the diner sends and you confirm. Cards through your own gateway where one is wired for your market.
The customer comes with the order
Name, phone, order history, what they spent. A delivery app keeps all four.
A dashboard that is actually live
The order board updates in real time as orders land and move through the kitchen, and the diner gets a tracking page of their own.
Live in three steps
1. Build the menu
Send a PDF, a photo of the printed card, or a description. The AI builder does the typing, free.
2. Switch ordering on
WhatsApp is one toggle. Website ordering adds the zones, the checkout and the order board.
3. Pick how you get paid
Cash, a transfer the diner sends you, or a card through your own gateway. Turn on only what you use.
What is commission actually costing you?
Put in your own numbers. This is the cut a delivery app takes before you pay for food, staff, or rent.
Lost per month
$1,620
Lost per year
$19,440
An estimate from the numbers you entered. Commission on ala.menu is 0% on every plan, including Free.
A delivery app keeps your customer. Here the customer is yours.
On an aggregator the guest belongs to the app. The number, the name and the order history sit in their account, and reaching that same guest again means paying for them again. On a menu you own, all of it stays with you.
Customers
Every order writes a customer row: name, phone, how many orders, what they spent, when they last ordered. Open one and the full order history is there, with a phone number you can actually call. On Plus.
CSV export
Export the whole list, or only the customers who agreed to hear from you, with orders, spend, and first and last order dates. It is your list, in a file, whenever you want it. On Pro.
Promo codes
Bring a guest back with a code you set yourself: a percentage, a fixed amount, or free delivery. It can apply on its own, be limited to a first order, or be usable once per phone number. On Plus.
Reviews
The rating and the written feedback come to you. You choose the mode: collect privately, send diners to your Google listing, or do both. On Plus.
Loyalty
A punch card that rewards every few orders, or a reward at a spend milestone, with the card saved in Apple and Google Wallet. Website orders stamp themselves; walk-ins and WhatsApp orders you stamp. On Pro.
Analytics
Menu views, unique visitors, the most tapped item, orders, the view-to-order rate, and the funnel from a view to a placed order. On Plus.
A delivery app, and ordering on your own menu
| Delivery app | ala.menu | |
|---|---|---|
| Cut of each order | A reported 15 to 30% of order value | 0%, on every plan |
| Who holds the customer | They do | You do, with a list you can export |
| Payment | Their checkout, their payout schedule | Cash, transfer, or your own gateway |
| Delivery | Their fleet | Your own driver, your own zones and fees |
| The price shown | Delivery pricing, marked up | Your counter price |
| Cost to start | Free, then a cut of everything | Free, and it stays free |
Online ordering, answered
Is 0% commission real?
Yes, on every plan. You connect your own payment credentials or take cash, so a gateway bills you its own fee directly and no order money ever passes through us.
What is on Free and what needs Plus?
Free gives you the menu, the templates, your Page, a QR code and WhatsApp ordering. Plus adds website ordering with a real checkout, delivery zones, live order tracking for the diner, a real-time order dashboard, promo codes, the customer list and full analytics.
How do diners pay?
Cash on delivery, a manual transfer with the Whish, OMT, MoMo, bank or other presets where the diner sends and you confirm, or a card through a gateway wired for your market. In Lebanon that is Whish Pay or CyberSource with the NetCommerce acquirer.
Can I set different delivery fees by area?
Yes. You draw the zones you deliver to and give each one its own fee and minimum. An address outside every zone cannot place a delivery order.
Do you handle the delivery itself?
No. We take the order, print it and track it; the driving is yours or your usual courier’s. That is the trade: a marketplace brings a fleet and charges a percentage for it, and this brings the order and charges nothing.
What about WhatsApp?
It is one of the methods, on every plan including Free. The diner builds the order on your menu and it arrives in your chat with items, quantities and notes written out. Plenty of restaurants start there and add the website checkout later.
What does it cost?
Free to start with no card. Paid plans are priced by region, so the current figure for you is on the pricing page. Whatever the plan, the commission per order is 0%.
Take the order. Keep the order.
Build the menu free, switch ordering on, and stop paying a percentage for customers you already had.
Start free