WhatsApp ordering for restaurants: the order arrives written out
With ala.menu the order reaches your WhatsApp from your own menu written out, with the cart, the address and the payment line, cash, Whish or a transfer, and when you are ready the same menu adds its own checkout with delivery by area and cards through your bank, at 0% commission. Fakhani Gourmet takes the orders of six branches this way, each into that branch’s WhatsApp; on any menu, a WhatsApp order that carries the diner’s number joins your customer list, and your own checkout adds the order board and tracking.
Six of Fakhani Gourmet’s branches take their orders this way, each into that branch’s WhatsApp.
0% commission on every plan.
What a WhatsApp order looks like here
The order, written out
Items, sizes, add-ons, quantities, notes, the total and, for a delivery, the address, in one message to your number. No back and forth to work out what they meant. Free.
The customer, logged
The order is priced by the server, not by the message, and written to your order log with the customer’s number, so a WhatsApp regular is in your list like any other. The list is Plus.
Promo codes on WhatsApp orders
A code or an automatic offer applies to a WhatsApp order the same as a website one. Plus.
The delivery fee in the message
Set delivery zones and the zone name and its fee ride in the order, so the diner sees the total before sending. Plus.
Orders for later
Turn on scheduled orders and the message carries the day and time the diner picked.
It grows into a checkout
The same link takes website orders with a checkout, online payments and an order board when you are ready, on Plus. Nothing to reprint.
Already running on ala.menu.
Kraft Signature
Bakery & pastry · Beirut
Uplifting Bites
Healthy snacks · Haret Sakher
six of its branches · Since 1941
Fakhani Gourmet
Gourmet deli · Beirut
Joy Beirut
Coffee, flowers & gifts · Beirut
Yoki Sushi
Sushi cloud kitchen · Baghdad
2 countries
Pegasus Pet Center
Pet shop & clinic · Beirut · Accra
Bunbastic
Burgers & subs · Zouk Mikael
Live in three steps
1. Build your menu
Send a PDF, a photo or a description. The AI builder does the typing, free.
2. Turn on WhatsApp ordering
Add your number. The order button appears on your menu straight away.
3. Share the link and QR
On the tables, in your Instagram bio, in your status. Orders start arriving in chat.
What you get
Ordering
- Website ordering with delivery zonesPlus
- WhatsApp orderingFree
- Order board with statusesPlus
- Live order tracking for dinersPlus
Customers and marketing
- Loyalty stamps with Apple Wallet and Google Wallet passesPro
- Offers and promo codesPlus
- Review collectionPlus
- Customer listPlus
- Customer CSV exportPro
- Order and sales analyticsPlus
Design and menu
- More than 20 templatesFree
- 11 item card layoutsFree
- 53 fontsFree
- QR designer, 4 dot patternsPlus
- Arabic menus, right to leftFree
- AI translation, 21 languages including yoursPlus
- AI menu builder from a PDF or photoFree
Brand and domains
- Custom domainPro
- White label, no "Powered by" badgeBusiness
- Branches, priced per locationPlus
Team and integrations
- Team rolesPro
- POS sync and APIBusiness
- AI waiterPlus
What it costs
- Price
- Plus $49 a location a month, Pro $99, Free to start; 0% commission on every plan.
What is commission actually costing you?
Put in your own numbers and the commission rate you pay today, before food, staff or rent.
Lost per month
$1,620
Lost per year
$19,440
An estimate from the numbers you entered. Commission on ala.menu is 0% on every plan, including Free.
WhatsApp ordering, answered
How does the order actually reach me?
As a WhatsApp message with the items, quantities, total and any notes written out, and the address for a delivery. You reply to confirm, like any other customer message. The diner pays you directly, in cash or by a transfer: add a Whish, OMT, MoMo or bank account on Plus and the message carries it.
Can my customers order from my Instagram link?
Yes. Put your menu link in your Instagram bio; the diner opens the menu, builds the order and sends it to your WhatsApp. If WhatsApp does not open, the order is never marked as sent: the message stays written, one tap away.
Do my guests need to install anything?
No. They scan your QR code or tap your link, browse the menu in their browser, and the order opens in the WhatsApp they already have. Nothing to download, no account to create, and the number they type is yours.
Can I take Whish on my own number?
Yes, on Plus. Add a manual transfer with the Whish preset and your own number, and the WhatsApp order message prints it as the payment line, so the diner knows where to send the money; you mark the order paid once it arrives.
Can I use promo codes on WhatsApp orders?
Yes, on Plus. Codes and automatic offers apply to WhatsApp orders the same as website ones.
Can I keep my delivery app and use this too?
Yes, most restaurants keep both at first. Orders through your own menu cost you nothing, so every regular you move across is margin you were giving away.
What happens when I want my own checkout?
The same link takes website orders with a checkout: delivery zones, cards through your bank, Whish Pay, the order board and tracking for the diner, on Plus. Nothing to reprint, and WhatsApp orders keep working beside it.
What does it cost?
The checkout, delivery zones, payments and promo codes are Plus. Plus is $49 a location a month and Pro $99. WhatsApp ordering, your menu and a QR code are free. 0% commission on every plan.
Your customers, your orders, your margin
Switch on WhatsApp ordering today; add the checkout on Plus at $49 a location a month, 0% commission.
Start free