Restaurant loyalty program with Apple Wallet and Google Wallet passes
Your regulars carry your loyalty card in Apple Wallet or Google Wallet, and it updates with every stamp. A digital punch card or spend reward for your restaurant: website orders stamp it by themselves, and you stamp walk-ins and WhatsApp orders.
Harbs Bakery in Beirut runs one: every 5 orders earn $10 off.
Loyalty is on Pro, $99 a location a month, with 0% commission on every order.
What the loyalty program does
A punch card or a spend reward
A reward every so many orders, or every amount spent across visits, with delivery fees left out. Set a minimum order to earn a stamp if you want one.
The card in Apple Wallet and Google Wallet
One card per customer on either wallet: your colours and your logo, your cover photo on punch cards, the stamps so far and the reward waiting. A customer adds it after an order or from the loyalty sheet on your menu.
It updates on the phone
Every stamp and every unlocked reward updates the pass, with a notification on the phone. On Google Wallet, the card also reminds the customer three days before a reward expires.
Website orders stamp themselves
An online order earns its stamp automatically, and a cancelled one takes it back. Walk-ins and WhatsApp orders you stamp from Customers or the WhatsApp order log, or by scanning the QR code on the customer’s card.
Rewards that apply themselves
An amount off, a percentage off or free delivery. The reward unlocks as a one-time code locked to the customer’s number, applied on their next order or redeemed at the counter, and it expires after the days you set.
Your regulars, counted
The loyalty Insights tab fills with the stamps given, the rewards earned and your regulars.
Running in three steps
1. Pick the card
A punch card or a spend milestone, the reward, and how many days it stays valid.
2. Switch it on
Your menu shows the card to customers, and every website order starts earning.
3. Customers add it to their wallet
After an order, the Apple Wallet or Google Wallet button puts the card on their phone.
What you get
Ordering
- Website ordering with delivery zonesPlus
- WhatsApp orderingFree
- Order board with statusesPlus
- Live order tracking for dinersPlus
Customers and marketing
- Loyalty stamps with Apple Wallet and Google Wallet passesPro
- Offers and promo codesPlus
- Review collectionPlus
- Customer listPlus
- Customer CSV exportPro
- Order and sales analyticsPlus
Design and menu
- More than 20 templatesFree
- 11 item card layoutsFree
- 53 fontsFree
- QR designer, 4 dot patternsPlus
- Arabic menus, right to leftFree
- AI translation, 21 languagesPlus
- AI menu builder from a PDF or photoFree
Brand and domains
- Custom domainPro
- White label, no "Powered by" badgeBusiness
- Branches, priced per locationPlus
Team and integrations
- Team rolesPro
- POS sync and APIBusiness
- AI waiterPlus
Loyalty on ala.menu, spelled out
- Plan
- Pro, $99 a location a month. Business includes it.
- Card types
- A punch card (a reward every so many orders) or a spend milestone (a reward every amount spent, delivery fees left out).
- Rewards
- An amount off, a percentage off or free delivery, valid for the days you set. Unlocked as a one-time code locked to the customer’s phone number.
- Wallets
- Apple Wallet and Google Wallet: one card per customer on either, with your logo and colours, and your cover photo on punch cards.
- Earning
- Website orders automatically, taken back if the order is cancelled. Walk-ins and WhatsApp orders stamped by you or your team, by phone number or by scanning the card.
- Notifications
- The pass updates with a notification on every stamp and reward. On Google Wallet, the card also reminds the customer three days before a reward expires.
- Live today
- Harbs Bakery, Beirut: every 5 orders earn $10 off. Pegasus Pet Center, a pet shop in Beirut: every 3 orders over $20 earn 20% off the next one.
- Price
- Plus $49 a location a month, Pro $99, Free to start; 0% commission on every plan.
Loyalty, answered
Does the loyalty card work with Apple Wallet and Google Wallet?
Yes. The customer taps the Apple Wallet button on an iPhone or the Google Wallet button on Android, and the card lands in the wallet app with your logo, your colours and their stamps. It is one card, the same on both.
Do my customers need to download an app?
No. The card lives in the wallet app their phone already has, and your menu is a web page.
How do customers earn stamps?
Website orders earn automatically, and a cancelled order takes its stamp back. For walk-ins and WhatsApp orders, you or your team stamp the customer by phone number from the dashboard, or scan the QR code on their card.
What can the reward be?
An amount off, a percentage off or free delivery. It unlocks as a one-time code locked to the customer’s number and applies on their next order, or you redeem it at the counter. You set how many days it stays valid.
Does the card update by itself?
Yes. Every stamp and every unlocked reward updates the card on the phone with a notification. On Google Wallet, the card also reminds the customer three days before a reward expires.
Which plan has the loyalty program?
Pro, at $99 a location a month, and Business. There is no commission on any order on any plan.
Who uses it?
Harbs Bakery in Beirut gives $10 off after every 5 orders. Pegasus Pet Center, a pet shop in Beirut, gives 20% off the next order after every 3 orders over $20.