Moving your regulars from Toters to your own menu, step by step
On ala.menu your regulars find the ordering they know from the app on your own menu, with bundles, delivery by area, cards through your bank, Whish or cash and live tracking, at 0% commission. This guide starts from the menu you already have, which the AI builder rebuilds, and ends with each regular on your own customer list with a loyalty card in their wallet.
Keep the app, move the regular
A delivery app is how someone who has never heard of you finds you. That is worth keeping. The order worth moving is the regular’s: the person who already knows your name and what they want, and would order from you anywhere you asked them to. Give that person a menu of yours that works the way the app does, and tell them where it is.
Step by step
1. Bring the menu over
Sign up, name the restaurant and claim your link. Then upload the menu as a PDF, up to five photos or pasted text, and Import with AI rebuilds the sections, dishes, sizes and prices. Check them, pick a style, and the menu is live at ala.menu/yourname.
2. Rebuild the deals as bundles
A deal becomes a bundle of steps: first pizza, its crust, second pizza, drinks. Each step draws from a whole category, hand-picked dishes or an option group, can be required or optional, takes 1 to 5 picks, can be limited to a size, and each pick is included in the price or charged. Bundles are on Pro.
3. Price delivery by area
Under Ordering, choose By neighbourhood, tick your areas from the map’s list or paste them, one per line, and give each group of areas its fee, minimum order and free-over amount. Ask for the pin at checkout: where an area has a drawn outline, the area under the pin sets the fee.
4. Take the payment
Cash with the note the diner pays with, so the rider brings change; a Whish or OMT transfer the diner sends and you confirm; Whish Pay and cards through your own bank’s gateway. Website ordering and payments are on Plus.
5. Tell your regulars
Put the link in your Instagram bio, on a card in every bag and on the receipt, and give a reason to try it: a promo code for a first direct order, which on Pro can be limited to the first order of each number.
6. Keep them
Every order writes the diner’s name and number to your customer list, sorted into new, returning and lapsed. On Pro the loyalty card lands in Apple Wallet or Google Wallet and fills with each order.
What it looks like at Frisbee's Pizza
Frisbee's Pizza sells its two deals on its own menu at frisbeespizza.com: The One, a medium pizza with its crust, wedges or fries and a drink, and Better Together, two medium pizzas, each with its own crust and extras, a side and two drinks, with dips, appetizers and extra drinks as optional charged steps. Delivery is priced by area from its courier’s list, and where an area has a drawn outline, the diner’s pin decides the area. The diner orders the way the app taught them to, on a page with the pizzeria’s name in the address.
Who delivers, and what an order costs
Your riders or your courier deliver, as they do for your phone orders today. Send to driver opens WhatsApp with the address, the pin and the amount to collect, ready for the rider. Each delivery shows the diner live tracking from the order page: confirmed, preparing, on the way, delivered.
Nothing is taken off an order: 0% commission on every plan. You pay the plan, and your bank or gateway charges its own card fee.
Common questions
Should I leave the delivery app?
Usually not, and not at first. The app brings people who have never heard of you. Move the regulars, who would order from you anyway, to your own menu, and keep the listing for the strangers.
How do I move my menu over?
Upload it as a PDF, up to five photos or pasted text, and Import with AI rebuilds the dishes, sizes and prices. You check them before anything is published, then rebuild the deals as bundles with steps.
How do I tell my regulars about the link?
Your Instagram bio, a card in every bag, the receipt and a WhatsApp status. A promo code for the first direct order gives them a reason; on Pro it can be limited to one use per number.
Can my own menu have different prices?
Yes. Your menu has its own prices, set by you, so you can print your counter prices there. Nothing is synced from any app.
Who delivers a direct order?
Your own riders or your courier. Send to driver opens WhatsApp with the address, pin and amount for the rider, and the diner follows the order on the tracking page.
What does an order cost me here?
Nothing per order: 0% commission on every plan. Plus $49 a location a month, Pro $99, Free to start; 0% commission on every plan. Your bank or gateway charges its own card fee.